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Behavior Insights


At AQ Rate, we take a comprehensive approach to usage and attitudes research, analysing how products and services are used and how consumers perceive both the category and the brand. These insights help identify usage patterns, motivations, and attitudes, enabling brands to better understand their audiences, refine their positioning, and support more relevant marketing and communication strategies across all sectors, including the most specific ones. 


You will find examples of studies here.

Why it's important

Usage and attitudes research is important because it provides a deep understanding of how consumers interact with products and services and how they perceive the category and the brand. By identifying usage patterns, motivations, attitudes, and barriers, brands can better align their offerings and positioning with real consumer needs. These insights support more relevant strategies, improve decision-making, and help drive adoption, preference, and long-term performance.


To sum up in 3 points :


Understanding real usage

Identifies how, when, and why products or services are used.


Clarifying consumer attitudes

Reveals perceptions, motivations, and barriers toward the category and the brand.


Supporting strategic decisions

Informs positioning, innovation, and communication to drive relevance and growth.

What insights can be found in this study? 

At the end of the study, AQ Rate delivers a set of structured and directly usable insights, including:

  • Product and service usage: frequency, occasions, contexts of use, and consumption patterns.

  • Category and brand attitudes: perceptions, beliefs, and emotional associations.

  • Motivations and barriers: key drivers of usage and reasons for non-use or limited use.

  • Audience segmentation: distinct user profiles based on behaviours and attitudes.

  • Competitive landscape: comparison of usage and perceptions versus competing brands or alternatives.

  • Actionable insights and recommendations: clear directions to refine positioning, offerings, and communication strategies.

Interested ? Would you like to learn more about usage and attitudes research ? 

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Partners and references

Because we deliver proven expertise and reliable insights, leading partners consistently trust us to support their strategic decisions.

See our case studies

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